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What is Mindset AI?

Mindset is a platform-as-a-service (PaaS) that makes it easy for companies to build, manage and deploy AI agents inside their existing SaaS applications.

At its core, Mindset is a set of tools and beautiful UI components that makes it easy to deploy multi-tenant, production-ready agent technology to your customer base. We provide 3 core pillars to achieve this:

  • Agent Management Portal: Non-technical no-code interface for building, testing, customising, tracking and reporting on agents, plus building agent orchestration workflows (capabilities) and managing knowledge access for agents.
  • SDK: Embedded UI components that let users interact with agents and LLMs.
  • APIs: Unopinionated and lots of freedom for developers to build, manage and deploy AI agents, plus knowledge ingestion & access to your customers.

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What are Mindset’s main features?

  • Agent Management Portal: A no-code portal to build, manage and deploy AI agents.
  • Agents: Subject matter experts that have specific roles, personality, knowledge access and guardrails via configuration.
  • Knowledge Context: A bank of content an agent can access
  • Capabilities: Natural language processes orchestration for deterministic and simple tasks
  • Testing: Agent testing framework to ensure agent is performing to expected level
  • Reporting: Embedded BI system (ThoughtSpot) that can report at app and tenant level, exportable to data lake, CSV, PPT
  • SDK: Embedded UX agent chat components so users can interact with agents
  • APIs: To ingest data, create agents, knowledge contexts and assign agents to users in your platform

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Why Choose Mindset?

Mindset is already deployed to millions of users across global SaaS providers.

  • Embedded UI: Mindset provides embedded UI components to speed up deployment time, whilst getting beautiful out-of-the-box UI for agent-driven experiences
  • Knowledge contexts & media experience: Mindset provides a unique media player experience with our integrated interactive media player, whilst making it easy to ensure content is available to the right users at the right time
  • Predictable pricing: Mindset provides fixed pricing, so you can scale to your 1000s of enterprise customers without worrying about cost.
  • Simple yet Extensible: Mindset provides simple no code interfaces and flexible APIs that make it easy for your non-technical team to build and manage agents, whilst enabling your developers to have lots of control with APIs.

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Does this platform take away control or replace our AI initiatives or plans?

No. The Mindset platform supports your existing initiatives or enables you to quickly launch new ones to market. Everything we do is to give you the best of both worlds:

  • LLM Agnostic: Choose or swap models as needed (e.g., GPT-4, Llama, or another). You’re not locked into a single vendor or approach. You can bring your own models into the product.
  • SDKs & APIs: Mindsets API and SDK-first approach aims to allow you ultimate flexibility to deploy agents
  • The Plumbing: We handle the “plumbing,” so you can bring new, exciting features to market every month.
  • Parallel Deployment: You don’t have to sideline your plans or projects. A smaller team can quickly integrate Mindset while others continue your existing roadmap. This way, you bring AI to market faster without scrapping what you have already planned.

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Who are your competitors?

  • Building Everything In-House: Wanting to build every feature from scratch and worried about losing control or their planned initiatives being pushed to the side.
  • Doing Nothing / Delaying: Waiting for the existing roadmap to be delivered, waiting for approval from a company leader or unsure where to start and a lack of support to help decide.

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Why do companies pick you over those competitors?

  • Parallel Deployment: You don’t have to sideline your plans or projects. A smaller team can quickly integrate Mindset while others continue your existing roadmap. This way, you bring AI to market faster without scrapping what you have already planned.
  • Falling Behind Competitors: Competitors who adopt AI early can capture market share and appear more innovative. There is also a lot of potential to lose deals or for key deals to slow down, where prospects demand AI capabilities.
  • Customers’ Wandering Eyes: Customers increasingly expect self-service and intelligent automation. If you fail to provide it, they start to explore others who are building new AI features. Mindset helps become a fast solution for handling competitors’ new AI feature releases.
  • Opportunity Cost: Miss out on upselling advanced AI features, differentiating your product, and streamlining user experiences or winning market share. Very soon, it’s a must-have. Mindset helps companies bring their expected ROI from AI features forward 12-18 months. For example, a global course marketplace increased revenue by 300% based on an A/B test using agents within the first month.
  • Risk of an Abrupt Pivot Later: As the market evolves, you might suddenly need AI, forcing an even more rushed or expensive approach, especially as sales teams start selling things that are not ready but prospects want.
  • Time-to-Market: Often, we speak to teams who have a jam-packed roadmap for the next 3,6, 9 or even 12+ months. Nothing has been decided yet, let alone designed, tested or in the process of building.
  • Dev & Non-Tech Collaboration: Mindset offers a no-code GUI (graphical user interface) plus SDKs. We enable non-technical experts to create and maintain AI capabilities, plus provide APIs and our SDK for developers too.
  • Continuous AI Evolution: As AI technology rapidly changes, you have to keep pace with new innovations. Things are moving so fast that many things you build will be built by others as a service or product within 6 months.
  • Ingestion Complexity for 1000s of customers at scale: Managing the ingestion of 100s of 1000s of pieces of content at scale is hard- PDFs, videos, or other content formats often requires custom. These take a long time to get right and are not ‘WOW’ factors.
  • Scalability & Cost Surprises: It can be really hard to predict the cost of your inititiave or ongoing costs. Self-hosting open-source models can incur hefty maintenance expenses. We provide you with a fixed cost that lets companies generate an easy to predict ROI.

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How we we get started with Mindset AI?

To get started with Mindset AI, you can contact us through the site. Once you have an account, you can access the platform and get started. For more information on the process, read our quick start guide

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How can I contact support?

If you need assistance, you can contact our support team through the support page or the email provided when we start working together. We also add many customers into Slack channels, so you have quick access to our team.